The first thing you need to do when getting ready to take the online Officials Clinics is REGISTER for the clinic in your member account. Doing this will synchronize your USAV Academy credentials to match your current Webpoint (member account) login information. Hint--make sure your password does not have any special characters like $, &, @, etc. The system will not allow you to take the online clinics with special characters in your password--the password becomes invalid.

All teams are only required to have six certified officials on their team rosters. These certifications are: one adult R1; one R2; one Score keeper; one Libero tracker; and two line judges. The Delta Region does not require that everyone on the team have a certification, as long as these six certifications are filled. Some clubs may require all players to take everything---sorry---if so, expect to be on the computer for about 2.4 hours to complete all courses.

Certifications are posted immediately to the team roster.  An individual certification will be listed on the team roster as a Badge: 1-means they are certified to R1; 2-means they are certified to R2; S-certified to keep score ; J-certified to Line Judge; and L-certified to be a Libero tracker.

A "P"  listed on the team roster means that individual is not certified-they are still in-progress. If a team member has a "P" on the team roster, that individual needs to log back into the Academy to see which Module was missed.

CLICK ON THE LINK (BLUE BAR) SHOWN BELOW AND FOLLOW THE INSTRUCTIONS:

IF YOU ARE GETTING FRUSTRATED WITH THE ONLINE COURSES  - THE FOLLOWING MESSAGE HAS BEEN RECEIVED FOR THOSE WHO HAVE ALREADY STARTED THEIR COURSES:   

We continue to have issues with the web service connecting Webpoint to the USAV Academy. It is likely we will see intermittent issues until traffic slows down later tonight.

USAV is meeting with our technical folks from Webpoint, the Academy and the web service tomorrow morning to determine a long-term solution. We appreciate your patience.

Joanie Williams, Office Manager

Delta Region of USA Volleyball

1102 Laurelwood Court

Jonesboro, AR  72401

We wanted to reach out and clarify the issue some members are having with their SafeSport Refresher 1 Training being locked in the USAV Academy.

 The SafeSport Refresher 1 Training is only for those members who have completed the Core SafeSport Training in a previous season. However, Webpoint does not distinguish between different types of SafeSport Training (USOPC, Core, Refresher, etc) so we are unable to prevent members from registering for the wrong training in Webpoint. We have locked down the refresher training in the USAV Academy to anyone who does not have a completed core training in their record, which is where members are running into problems when their training is locked.

 In most cases, a member of USAV staff will need to cancel the Refresher Training registration and enroll the member in the Core Training. However, if the member can provide documentation of a core training (ex. From another NGB), we will honor that and unlock the Refresher Training.

 If your SafeSport Training is locked, please submit a SafeSport helpdesk ticket at this link: http://help.usavolleyballacademy.org/new-ticket

 Thank you,  Region Services Support Team